bdjiee Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how bdjiee collects, stores, and uses your information.
Our Commitment
bdjiee is a safe and trusted online betting and casino platform for users in Bangladesh. When you use our website, it is our responsibility to ensure your personal information remains fully protected. In this privacy policy we transparently explain what types of information we collect, why we collect it, how we use it, and in what circumstances it may be shared with third parties. By creating or using an account on bdjiee, you are considered to have agreed to this policy.
What Information Is Collected
bdjiee collects various types of information that help us provide and improve our services. The information collected is divided into the following categories:
- Identity Information: Full name, date of birth, national identity card number (for age verification), email address, and contact details.
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers and required bank account details — solely for the purpose of processing transactions.
- Technical Information: IP address, browser type, device information, login time and date, and activity logs on the site.
- Gaming Activity: Betting history, win and loss records, preferred game categories, and VIP level progress.
- Cookies and Tracking Data: Cookies and similar technologies are used to improve your browsing experience on our website.
Purpose of Data Collection
bdjiee collects and processes your information for the following fair and lawful purposes:
- To complete account registration and identity verification and to confirm the 21+ age requirement is met.
- To securely process deposits, withdrawals, and other financial transactions.
- To monitor your account security and to prevent fraud or unauthorized access.
- To provide a personalized gaming experience, relevant bonus offers, and VIP benefits.
- To ensure effective customer support through 24/7 Bengali live chat support.
- To follow responsible gaming guidelines and to provide assistance when needed.
- To conduct analytical research for improving our services and adding new features.
Data Storage and Security
Data Storage and Retention
bdjiee stores your information on secure servers that meet international standards. Information is retained for as long as the account remains active. Even after an account is closed, certain information may be retained for a specified period to meet legal or regulatory requirements. Once the retention period ends, information is securely deleted or fully anonymised.
Data Security Measures
bdjiee applies multiple layers of security to protect your personal and financial information:
- SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which guards against data interception.
- Secure Payment Gateway: All financial transactions through bKash, Nagad, Rocket, and Upay are processed directly within the secure systems of the respective payment providers.
- Access Control: Only authorized staff can access your information, and their activities are regularly audited.
- Firewall and Intrusion Detection: Our infrastructure is under continuous monitoring.
- Two-Factor Authentication: An option is provided to add an extra layer of security to your account.
However, no technology is one hundred percent foolproof. We advise you to keep your account password confidential, avoid logging in over public Wi-Fi, and immediately notify our support team if you notice any suspicious activity.
Sharing Data with Third Parties
When Data Is Shared with Third Parties
bdjiee does not sell your information or provide it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary information is provided to bKash, Nagad, Rocket, Upay, and banks to process transactions.
- Technology Partners: Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited technical information to deliver their technology services.
- Legal Obligations: We may be legally required to provide information upon a court order or a request from a lawful authority.
- Fraud Prevention: We may work with specialist security firms for account protection and fraud detection.
- Business Transfer: If a merger or acquisition occurs in the future, users will be notified in advance.
International Data Transfers
Some of our technology partners use servers located outside Bangladesh. When data is transferred in such cases, we ensure that adequate data protection measures are in place in the destination country or organization and that the standards of this privacy policy are maintained.
Your Rights and Controls
User Rights
As a bdjiee user, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information in your account.
- Right to Erasure: In certain circumstances you may request deletion of your personal information, though complete deletion may not be possible if legal obligations exist.
- Right to Object to Processing: You may object to the processing of your information for specific purposes.
- Right to Data Portability: You may request your information in a structured, readable format.
- Right to Withdraw Consent: You may withdraw your consent to the processing of your information at any time.
To exercise these rights, contact our 24/7 live chat support or send a request by email.
Marketing Communications
If you have given consent to receive emails or messages about our promotional offers, bonus updates, or new games, you may withdraw that consent at any time. Update your account settings or contact support to request that marketing messages be stopped. Even after withdrawing consent, necessary communications related to your account — such as transaction confirmations and security alerts — will continue.
Cookie Policy and Special Protections
Cookies and Similar Technologies
bdjiee uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored in your browser. The types of cookies we use are:
- Essential Cookies: Required for the basic functionality of the website — maintaining login sessions, security verification, and so on.
- Performance Cookies: Used to analyze which parts of the website are used most and to improve the service.
- Functionality Cookies: Used to remember your preferences and settings, such as language preference.
You can control or reject cookies by changing your browser settings. However, rejecting some cookies may cause certain features of the website to not work properly.
Protection of Minors
bdjiee provides services only to those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification steps are included during registration. If we learn that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using our platform, please contact support without delay.
Policy Changes and Contact
Changes to This Policy
bdjiee may update this privacy policy from time to time — due to business changes, new technology, or expansion of services. If significant changes are made to the policy, a notice will be posted on the website and the "Last Updated" date at the top of the page will be changed. Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We always treat the protection of your information as the highest priority and are ready to answer any of your questions.